Atheer and Praxworxs Forge Strategic Partnership in the APAC Region
Atheer Inc (USA), a pioneer in enterprise-grade service performance technology, announces a strategic partnership with Praxworxs, a leading technology solutions provider in digital transformation, enterprise learning and workforce training. In an era where technological innovation is imperative for business success, Atheer and Praxworxs share a common vision to transform industries through a human-centred, connected workforce.
Strategic Partnership Announcement between Atheer and Praxworxs
Atheer and Praxworxs have combined their expertise to transform AR Field Service and workforce training in the APAC Region. With Atheer's immersive AR Field Service Management application and Praxworxs proficiency in providing technology solutions for global enterprises, this partnership will revolutionise how businesses operate and engage with their employees, value chain and customers.
"It's an exciting time at Praxworxs, our strategic partnership with Atheer will transform industries where innovative technologies are not only desirable but a prerequisite for success. As we embark on this exciting journey together, we are confident that our combined expertise will pave the way for innovative solutions that will set new benchmarks and service the ever-growing customer demands in the APAC Region." Gavin Russell, CEO & Founder of Praxworxs.
"Praxworxs' exceptional track record of driving digital transformation success across the Asia Pacific Region perfectly aligns with our passion for developing the solutions OEMs with extended service networks need to deliver cost-effective and exceptional customer experiences, no matter where their customers are on the globe." says Gaurav Mehra, CEO, Atheer.
Advantages of a Strategic Partnership in the APAC Region
The strategic partnership between Atheer and Praxworxs offers numerous benefits for both companies. By joining forces, Atheer and Praxworxs can tap into each other's expertise and resources, leading to enhanced capabilities and expanded market reach.
For Atheer, this partnership provides an opportunity to strengthen its presence in the APAC Region and gain access to Praxworxs extensive network of customers and industry connections. Additionally, Praxworxs deep understanding of the market dynamics in the APAC region will enable Atheer to meet the market's demands.
Praxworxs will benefit from Atheer's industry-leading Field Service Management software, enabling our customers to successfully navigate digital transformation and automation. The strategic partnership will allow Praxworxs to expand our customers immersive learning experiences, training and skills compliance initiatives with an innovative technology solution that drives operational efficiency and productivity to achieve a connected workforce with essential just-in-time training and task-based skills development.
The strategic partnership between Atheer and Praxworxs in the APAC region marks an exciting milestone. Combining their expertise, resources, and shared vision, Atheer and Praxworxs aim to revolutionise industries and elevate customer experiences by seamlessly integrating Atheer Field Service Management software. With its immense growth potential and appetite for technological advancements, the APAC Region provides the perfect backdrop for this partnership to thrive. As Atheer and Praxworxs shape the future of enterprise-grade AR Field Service technology in the APAC Region, businesses and customers can look forward to a new era of innovation and transformation.
Asia Pacific Region Market and Potential for Growth
In recent years, the adoption of Augmented Reality AR Field Service technology in the APAC region has increased. Companies realise the potential of the connected worker to enhance productivity, share knowledge, and retain talent, leading to improved customer experiences while gaining a competitive edge. By forming a strategic partnership in the APAC region, Atheer and Praxworxs are well-positioned to capitalise on this growing trend and drive digital transformation.
The APAC Region's diverse markets and industries provide a fertile ground for implementing Atheer solutions. Businesses across sectors can optimise operations, improve workforce performance, and benefit from work standardisation and automation, from manufacturing and logistics to automotive and electronic supply chains with global distribution networks.
Atheer is the leading choice in providing AR Field Service solutions in the sector, empowering industries to normalise operations across global locations, gain insights and analysis across the execution of work, augment service capability, and deliver a competent and dependable service network worldwide.
How the Partnership Will Benefit Customers in the APAC Region
The partnership between Atheer and Praxworxs will directly impact the customers in the APAC Region. By combining their expertise and resources, Atheer and Praxworxs offer comprehensive solutions that address the unique challenges faced by organisations in the region.
Praxworxs is a leading technology service provider in the APAC Region. Our expertise complements Atheer by providing customers with tailored strategies and implementation support. Praxworxs deep understanding of the APAC market dynamics ensures that customers receive solutions aligned with their business goals and industry requirements.
Our customers will benefit from the deep industry knowledge and experience of Atheer and Praxworxs. Both companies have a proven track record of delivering successful AR Field Service implementation and deployment across various industries. This industry expertise ensures that customers receive solutions that are not only technologically advanced but also aligned with industry-specific requirements and best practices.
Customers can rely on the ongoing support and collaboration from Atheer and Praxworxs throughout their journey. From initial consultation to post-implementation and technical support, Atheer and Praxworxs are committed to ensuring the success of their customers. Whether it's training employees, troubleshooting technical issues, or expanding capabilities, Atheer and Praxworxs will be there every step of the way.
The partnership offers customers a holistic approach by combining Atheer's AR Field Service application with Praxworxs consulting services. From ideation to implementation, Atheer and Praxworxs provide end-to-end solutions that drive results and maximise the value of Atheer to achieve a rapid return on your investment.
What are the Benefits of Augmented Reality in AR Field Service Operations
Increased Productivity: AR enables technicians real-time access to critical information, such as training modules and sensor data, through smart glasses or mobile devices. Technicians receive step-by-step guidance, visually inspect devices, and troubleshoot issues. By eliminating distractions and reducing manual reliance, AR significantly enhances efficiency, resulting in cost savings and a safer work environment.
Simplified Execution of Complex Procedures: Remote visual support guides the frontline worker to follow complex instructions without constantly stopping the task to reference external sources of information like paper-based documentation. AR visual support makes it easier for technicians to comprehend and complete intricate steps in the flow of work.
Augmented Reality for Service Performance: AR technology provides field service technicians instant access to relevant information, instructions, and guidance. This on-demand support enhances service performance by providing technicians with the necessary knowledge and tools to complete tasks efficiently and accurately.
Improved Service Delivery: Augmented Reality (AR) and Artificial Intelligence (AI) offer third-party service networks an immersive experience that builds brand recognition and fosters a deeper connection. Field service technicians and third-party representatives can virtually guide frontline workers through maintenance or repair procedures, enabling swift issue resolution and exceptional service.
Workforce Training and Skills Development: AR technology provides a centralised platform for digital workforce training, delivering workplace learning experiences that bridge the gap between theory and practice. Employees can acquire and improve their skills in a realistic and immersive environment, enhancing service performance.
Onboarding and Training Technicians: AR is crucial in training, assessment and compliance, and workforce skills development. AR-based visual support will guide technicians, ensuring efficient problem-solving and reducing the need for physical assistance.
Enhanced Data Analysis: Integrating AR and AI enables service organisations to leverage data collected from technicians and support agents or third-party interactions. Companies gain deeper insights into optimising workflow processes, preventive maintenance or warrant claims, and making informed service decisions. Data analysis gives organisations a deeper understanding of optimising operation processes, training and skills development and service delivery strategies.
Process Insights and Workflow Authoring: AR technology offers process insights by capturing real-time data during field operations. Data analysis can identify bottlenecks, optimise workflows, and drive operational efficiency. Additionally, workflow authoring tools enable organisations to create standardised processes and ensure safety and compliance across the field service network.
Data-Driven Decision-Making: AR technology enables real-time data analysis, allowing organisations to make data-driven decisions based on accurate and up-to-date information. Leverage data collection to identify trends, optimise resource allocation, and improve overall service delivery.
Integration with Existing Systems: Ensure seamless integration of Atheer AR Field Service with your existing service management systems, such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Learning Management Systems (LMS).
About Praxworxs
Praxworxs, a leading technology solutions provider, stands at the forefront of digital transformation, empowering a connected workforce for global organisations. We aim to elevate organisational productivity, improve learning outcomes, and drive service performance and workforce productivity. Our accomplished team of industry leaders remain dedicated to optimisation, innovation, and transformation. Established with a commitment to improving business operations, Praxworxs has carved a unique niche for itself in the world of technology. As a trusted Atheer Global Partner, we maintain, foster, and incorporate the highest technological innovation and business practices standards into our work.
About Atheer
Atheer Field Service Management software helps manufacturers transform service into a high-quality, real-time, remote-first customer experience. We increase remote resolution in the call centre with AR Remote Assistance, improve technician first-time-fix-rates with sophisticated knowledge delivery, and enhance customer and partner experience with self-service process digitisation on a single, unified platform. Our customers gain unprecedented visibility into actual work execution across their extended service network, allowing them to optimise their business rapidly.